
What is the business case for Web PR?
It’s as simple as this: your brand lives online. People turn to Google as their gateway to the world. Our reliance on search engines, YouTube and Facebook ha happened so quickly that we don’t often stop to consider it. And now, Twitter is emerging as new form of everyday communication. Look at it this way, when was the last time you cracked open the Yellow Pages? When was the last time you responded to a direct mail campaign or a print ad? If you’re like many people, it’s been a long while. The way we communicate has fundamentally changed.
And so, PR is changing too. Here are four reasons to add Web PR to your marketing plan.
1. People will find you on Google, YouTube, Facebook, and everywhere you need to be online.
Search engines are wildly complex beasts, but they universally adore content. They reward you for publishing content that is meaningful and valuable – but only if you distribute it broadly online. It’s not enough to have interesting Web site copy. You need to create and distribute articles, news releases and video to other sites. If you’re publishing content regularly, search engines will rank you higher.
2. You’re not at the mercy of reporters.
Companies are accustomed to being at the mercy of reporters to get their stories to the market. Most companies continue to spend considerable time and money to lobby reporters to write stories, and if a story doesn’t grab the attention of the press it often goes untold (even if it may be of great interest to customers). Media relations still has an important role in business, but now Web PR exists to give companies far greater control over what stories get told. The Web allows your company to be a publisher of content. If you take that role seriously and commit to publishing work that is solid, you can get your message out without depending on third-parties.
3. You can communicate frequently, easily and cost-effectively.
Buying ad space or securing media coverage in major newspapers, magazines and on TV is costly, time-consuming and slow. Of course, these used to be our only venues of communication and so companies had to choose very carefully what to communicate and when. Stories had to be considered “big news” to be worth the investment of communicating.
Now the cost and effort of communicating has been drastically lowered. With the right tools in place, you can post a quick story on your Web site about an interesting idea for a new product feature that occurred to you this morning and seek customer feedback. You can quickly compose and issue a news release that contains information and insight that is definitely important to your customers, even if your local newspaper won’t find it “newsworthy.” Videos can be created, edited and posted the same day an event occurs.
4. Your Web site becomes more interactive and interesting.
Typically companies build Web sites with the good intention of updating them all the time. Then weeks and months pass by with minimal updating. The content starts to feel old and irrelevant. All of those great intentions you had to publish articles, news, opinion pieces and videos go mostly unfulfilled. You’ve built a powerful venue for communication, but you don’t have a communications strategy to go with it.
Web PR fills that gap in your Web strategy. It is the ongoing communications program that delivers content that is published on your site and across the Internet.
Building Brand Awareness
Brand awareness continues to be a primary goal of most marketing programs but market dynamics have changed so significantly in the past few years that many branding programs are no longer in sync with customers.
Shifting your brand-building strategy to incorporate more online initiatives will allow you to reach more people cost-effectively. It will set a new tone for your brand and it will establish you as a leader where it matters most: online.
This article was contributed by Soya Marketing, a new kind of PR agency that empowers organizations to use Google, YouTube, Facebook and Twitter to get their stories to the market.
Soya Marketing is a featured speaker at SHOP Symposium/09 in Seattle and Vancouver. Check out more about the events here.
