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Events » CRAVE Chat: The Customer is Always Right
Connect with some of the best and brightest intelligentsia and enhance your network with fabulous new resources!
| Topic: | The Customer is Always Right |
| Speakers: | LaurieGrace Bouldin, founder of LaurieGrace Coaching Nicci O’Boyle, founder of Harmony Marketing Anna Phillips, founder of The Lash Lounge |
| When: | Wednesday, November 28th 2012, 6:30–8:30pm |
| Where: | Times Ten Cellars — 6324 Prospect Ave, Dallas, TX 75214 [map] |
| Tickets: | $25 general admission
Free for dues-paying CRAVE members only. If you are not a member, you can learn more/apply to be one by filling out this simple form! If you are a member, email Jenn for a discount code. |
* Sorry, no refunds. *
About this Event
Topic: The Customer is Always Right
As a business owner it’s important to do everything in your power to make the customer happy. Building a network of word-of-mouth marketing, testimonials and referrals to gain new business and regain old customers all go hand in hand with the motto, “the customer is always right.” Smart marketers understand that the word “right” in this case means that if you want the customer to remain loyal, you need to accommodate him/her. The importance of customer service is key in gaining a clientele that continues to support you and your business. So how do you make your customer’s experience a great one, boost their customer satisfaction and create that incentive for them to keep coming back?
Pizza and wine will be available for purchase.
Our Speakers
 
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LaurieGrace Bouldin, founder of LaurieGrace Coaching LLC
LaurieGrace Bouldin is a relationship strategist. She works with clients who want to expand collaboration so they can maximize their results at home and at work. From “Brainy Truths” to “Gender Smarts,” she shares interesting, relevant and useful strategies that equip clients to accomplish more with greater effectiveness. She is a credentialed coach, a professional speaker, and an author who does extensive training and research work in the areas of brain science and gender dynamics. All of this blends together and yields programs that are distinct, unique and relevant—and fun, too. “Each person’s truth is his/her own reality” so goes the saying; learn the brainy truth and myth in this and how to navigate smartly and strategically with your clients so everyone wins! |
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Nicci O’Boyle, founder of Harmony Marketing
As well as being a sought-after keynote speaker, Nicci works one-on-one with clients helping to manage their social media and email marketing campaigns. Nicci was asked to partner with Constant Contact as one of their Area Local Expert and Solution Provider, and is now one of the leading Area Local Experts in the country. She will share with us how to execute effective social media promotions. |
 
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Anna Phillips, founder of The Lash Lounge
The founder of The Lash Lounge, Anna Phillips is a licensed esthetician, massage therapist, eyelash extension specialist and permanent makeup artist, and has worked in a variety of day spas, salons and med-spas for over a decade. Since the doors opened at the first store on August 22nd, 2006, word of mouth has traveled about the expertise and customer service offered at The Lash Lounge and it quickly became time to add even more locations. Anna will share about customer experience and loyalty and how she has built a successful business through building customer retention. |
About CRAVE Chats
Do you CRAVE more opportunities to network with each other as well as spend more time with our entrepreness intelligentsia? After all, we are a community of intuitive, resourceful, passionate, business-savvy, adventuresome mavens! CRAVE hosts intimate, informal discussions which take place at a different coffee shop or casual venue each month, and will be initially focused on our monthly business topic; however we will boldly go wherever the conversation takes us.
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