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Archive for the ‘Melody Says: Notes From Our Founder’ Category

Flip Your Business Upside Down

Friday, November 4th, 2011

CRAVE Founder, Melody Biringer talks about flipping life and business upside down.

Do You Want Fries With That?

Monday, August 8th, 2011

You know that saying, “work smarter not harder”? That is what we are always trying to achieve here at The CRAVE Company. Easier said than done, I hate to admit. Here is a list of things I have put together in my businesses to increase sales and to create more value from what we already had.

  • Organizing a membership program so that CRAVE followers can attend our events and get involved with our publications for less money.
  • Looking at the real estate of our publications and packaging options to offer premium exposure options for our existing customers.
  • Getting a minimal down payment commitment from our customers to participate in our next publication and lock in on current prices.
  • Offer a discount to events if people sign up in advance.
  • Package sponsorship deals with specific and detailed print, online and in-person exposure levels to help produce publications and events.
  • Volume pricing. Instead of offering just one jar of honey mustard for $9.95 offer 3 for $24.95.
  • Buy a bundled program and get additional benefits for free that normally cost more separately.
  • Sign up for our newsletter and get our top 10 secrets for free.
  • V.I.P. programs that only allow X amount of people to join and get exclusive benefits.

I am excited we are talking about this subject all month. This is a very important concept that I try to pay as much attention to as possible. It really could double or triple your bottom line.

What are you doing to add value to your business? What new value could you create right now from existing products?

Map It Out

Tuesday, June 7th, 2011

One of my favorite tools to help brainstorm a new idea or flush out a business model, is mind-mapping. I started mind-mapping over 25 years ago with color sharpies and a big pad of paper. I used to love to make each branch a different color and draw a picture instead of putting in words.

I have used mind-mapping to remind me of the highlights in books, help memorize a speech, map out all the things I CRAVE, look at a 6 month schedule, outline of my book, event planning from A-Z, group meetings…but most of all I use it when I get my next crazy idea to quickly flush it out and see how it feels…do I want to move forward? does this seem to hard? what do I need to do next to move it along.

Below is a mind-map I just started to flush out an e-book idea I would like to create on the subject of “Flipping It”. I have been speaking to groups of entrepreneurs in the last few months about my new book CRAVING Success and am finding people like the fact I have flipped my life and several business models. It feels like I come up with a new idea a day, but dismiss most of them. This “Flip It” one is growing on me and I think I want to move forward with it. So I whipped open my iPad and opened up my maptini.com app and went to town. I am not spending the time to cut and paste pretty pictures anymore, but just looking at a project from this perspective instead of a list on a legal pad juices me up and inspires me to take the next step!

What new idea are you working on? How are you flushing it out?

Tic Toc What Are You Waiting For?

Tuesday, May 10th, 2011

time's a tickin' / fail fast

Fail Fast-

It may sound like strange business advice, but I’ve invested a lot of money and years to learn this valuable lesson – so trust me.

If it seems harsh to propose failing fast, imagine the alternative of failing slowly – with the small heart attacks that never end year after year. Dare to fail fast.

Isn’t it true that everything we learn and know in life come from trial and error? From learning to walk, to starting a business, we fail in order to master. Sure, you should read all the “how to” business books and give thought to the business plan, but it will still be like learning how to swim by reading a book. It’s just not enough.

There’s been really fast (Wow Cookies-weekend) and really slow (Pike Place Market cafe-15 years) business failures in my life. My shelf life for ideas is now six months maximum. Whether I’m starting something new, or a project inside a current business, I get in, prototype, get it out there. Is it going to fly or not? The faster I know, the better.

I have no patience for perfectionists. When people tell me they are working on a business idea but waiting for the perfect time, location, or partner, my experience is that they will never launch. I don’t live in that world. You can have a Facebook page, twitter handle, and business card up today. You can design your book cover and put it out for comment before you even write the book. You can prototype a product/service and pretend you are in business before you actually take the real leaps. You can’t know what will happen (and I hope you succeed), but at the very worst your failure will be fast and you can take that idea back to the drawing board or simply pursue the next.

My two highest profit businesses as of today, were at one time certified failures. They later got reinvented, rethought, even “flipped” in an entirely new direction. They were fast failures of great value.

If you want to read more about the above businesses (and how I eventually made them work), check out my new book CRAVING SUCCESS.

Melody: Why The One-Hat Woman Always Wins

Tuesday, March 8th, 2011

This is a subject I wish I would have understood 20 years ago.  It’s something I certainly wish I could have told my younger business self.  For some reason I thought I had to wear all the hats.  Be the visionary, bookkeeper, HR manager,  general manager, designer, networker, shipping expert, master of inventory, negotiator, signer of contracts,  salesperson,  marketing director,  janitor (well I never really did that, but was in charge that it got done), writer, event coordinator and on and on. Was I a control freak or just STUPID?

When I started the CRAVE company I reinvented my life and decided to do everything the “opposite” way, starting with outsourcing almost EVERYTHING.  I wanted to run my company on my laptop from anywhere in the world so outsourcing was really the only way to go.  I now embrace the fact that I am the crazy entrepreneurial visionary. I need to spend most of my time dreaming up the next move or I won’t have a company to run.  All the other stuff…bookkeeping, marketing, writing, new team members and sales are ALL outsourced.  There are many talented people who do all these things really well, way better than me.  Phew that felt good.

I am excited to announce that I’ve finished my book, CRAVING SUCCESS. Another new experience for me. Over the last 18 months I wrote down the stories of the 20+ businesses I have started, with the mistakes made and lessons learned.   Now, I admit that writing is not my forte.  I can barely speak the English language properly, let alone write in proper grammar. But I couldn’t outsource this one…. or could I? I forced myself to write one chapter a night (around midnight) for awhile then put it away for a few months.  It was weighing on me to finish, so I rounded up some girlfriends and talked them into going on a retreat to a beach house for a few days to focus on getting projects done.  I did finish that weekend, but in reality that was just the start.

My outsourcing began by reaching out to Sally Reavis, who became my writing/editing guru and co-author.  She worked on the manuscript and me for the next 6 months to flesh everything out.  Then came design (which I LOVE and always know what I want), but I couldn’t design myself out of a paperbag.  My good friend and walking buddy, Bridget Perez from Tray Creative, was excited to design the front cover, and I got one of my fabulous CRAVE designers, Alison Turner, to crank out the interior.  My photographer husband pulled all the pictures together and my other designer, Amanda Buzard, turned them into a something cohesive.  I was running out of time with the deadline I’d set, so I called the company that prints our CRAVE books and begged for press time and a really good deal for a full color book. I also asked some smart friends to read the manuscript for use-ability, got the copy editor involved, and (finally!) last week we went to print.

I loved every minute of this project and KNOW it takes a team to pull everything off.  I love to set crazy deadlines and power through to get it done.  The way I figure it…if you don’t have a deadline you will never get it done.  If you don’t outsource the stuff you don’t like or are not that good at…you will never get it done.

What do you need to outsource?

No One Can KISS Like Melody

Tuesday, February 8th, 2011

The exercise of writing my business history down this last year, about the 20 some businesses I have started over the last 30 years, made one thing loud and clear to me. KISS (keep it simple stupid) has been haunting me most of my life. When trying to decide the title of my book, I thought I should just call it KISS.

This lesson learned has popped up over and over again. I know this stuff. I know it so well I could write a book about it! So WHY do I keep trying to complicate my businesses still today? I am a very “right brained” female. I like to have my hands in lots of things, and am easily tempted to live life like a mindmap. BUT, my only successes have come when I kept it VERY simple.

I started my first business with the most simple business model of all. A lemonade stand. I sold lemonade….period. How much simpler can you get. Flash forward a few years and it is ironic that I still basically sell lemonade for a living. One of my most successful businesses has been the festival concession biz, where I sell strawberry shortcake and berry lemonade to thousands each summer. People stand in line and hand me cash and have continued to for the last 22 years. I have tried to complicate that business a bit over the years by adding other products to the mix, like pie baked in a bag, berry cobbler, even s’mores….always thinking of ways to grow. But I finally got it through my thick skull…I am known for our strawberry shortcake and that is why I am still in business. Just KISS!

For several years, I was deeply invested in the wholesale bakery business. This is a perfect example of doing too much and not paying attention to simplicity. We sold muffins to grocery stores and coffee stands all around Seattle. It started with the fat free muffin, then we added 97% fat free and finally added full fat muffins. We had about 10 flavors of each kind. Of course the blueberry was always the best seller across the board. So many labels, ingredients, recipes to keep track of, so much staff to manage, so many headaches keeping track of all the flavors and which % of fat was ordered. What if we just put all our muffins in one basket and specialized in the best fat free blueberry muffin in the world and sold the heck out of it? I might still be in that business today if I’d done that. I remember being jealous of the Uncle Seth pink cookie at the time. He made one really good sugar cookie with pink frosting and could barely keep up with the demand.

It all goes back to the 80/20 rule I believe. Usually we are spending 80% of our time on nonsense and forgetting about the most important part of our business – the 20%. It is so easy to get trapped into the 80% because there is a lot of drama around it and very hard to see the forest through the trees.

I am so happy this lesson has come out loud and clear in my life right now. It makes decisions so much easier. When I am in team meetings, we all say “is this KISS?” and that makes our decision.

We even took a chance on this CRAVE blog. We had created a big huge nightmare for ourselves these last few years. Who are we? What are we going to write about? How many guest bloggers do we need? What should they say? What does our editorial calendar look like? We are behind! Help??? So we flipped it (another lesson learned) and took the KISS principal and decided to just talk about one of my lessons learned each month.

Talk about KISS all month? Is that too much of one subject? Will people get sick of us? Just do it, we said. It is simple and will simplify so many people’s jobs around here. YES I like the sound of that. A no brainer. Who knows if it will work, but we are all breathing free and that is a good thing.

What can you simplify to breathe easier?

What’s Your Take On Risk? I Have Several.

Tuesday, January 11th, 2011

Having built over 20 start-ups in my life, I am no stranger to risk. You might even say we are kindred spirits. From renting out Seattle’s football stadium to leasing the biggest space in Pike Place Market with no experience to leasing 10,000 square feet of warehouse space to make muffins for espresso stands to bringing CRAVE guides to Vancouver hoping that someone would help me sell them, I’ve taken leaps that probably shock some people. Over time, however, my risk taking style has evolved.

It was much easier for me to take risks when I was younger and more naive. I think the less you know about business, the easier it is to jump in headfirst and figure it all out as you go.  I am the kind of risk taker that loves to come up with an idea and gets the ball rolling practically the next day.  Sometimes it works and sometimes it either needs to be tweaked or abandoned altogether.

As I get older and (hopefully) wiser, I find that I am slower to take risks.  I guess I have so many experiences under my belt that it has created a bit more fear.  When I was 18, I opened a furniture store because my boyfriend was a custom woodworker and I thought, “why not open a retail store and fill it up with contemporary furnishings to compliment his pieces?”.  I didn’t even think twice about signing a five year lease.  It turned out just fine and the only reason I moved on is that I got bored.  Several years and many signed leases later I was sitting in front of another 5 year lease for a fitness business without fear.  Soon after I opened the doors I realized I did not have the patience for inspiring people to get fit.  I since have discovered you can actually get out of a lease.  I am pretty sure (but never say never) that I will not sign another lease again.

Some risks I take end up okay, some turn out really well, and others don’t work at all.  Something I’ve learned is that the worst time to make a decision is when you are in a desperate situation.

I’ve been in the food business for almost 30 years and have taken varying degrees of risks with each project or new division of the company throughout that time.  One time, when I was really low on cash and didn’t know how I was going to make the next payroll, an opportunity came my way to sell strawberry shortcake on a national tour with rock star Peter Gabriel.  It would start in New York and travel across the country to San Francisco.  In retrospect, this is a risk that I wish I hadn’t taken. What can I say? At the time, I thought it would be quick cash!  I sent my staff on the road in a 15 foot truck full of strawberries from Seattle to New York and flew in additional staff to man the concession stand.  The wind got knocked out of me by the time they hit Chicago and I had lost money in each city.  The event coordinator kept telling us to hang on, that in the next city we would hit gold.  We couldn’t keep losing, so I pulled out.  Huge bummer!  Not only did I have to borrow money to pay the payroll but I was deeper into debt than before because my quick cash scheme tanked. This was a case where doing NOTHING would have gotten me further ahead.

Since then, I resolved to think through decisions more thoroughly and talk them over with my husband and other mentors to see if I’m on the right track. I have my mental checklist of what constitutes a valid risk, which has helped me immensely. Being headstrong as I am, I might still move forward with something if I’ve got a fire in my belly.

I took time this last year to write down all the mistakes made and lessons learned from my numerous businesses, including that jaunt across the country with a rock band.  The book will be out soon.  I wish I’d done it much sooner so I didn’t have to continue to learn the same lessons over and over again. Seeing it all in writing has helped me come up with some real key messages that I’ve been using in my decision-making ever since.  I’m not saying that I will never again make a mistake, but now I’m much more aware of consequences based on decisions made.

For me, having the courage to do nothing was a hard lesson learned.  Sometimes you just have to say no, and I  think we are programmed to say yes way more than no.  There’s hope and excitement  in saying yes and going for it. And who knows? Maybe you can do it all and go for everything you dream, but probably not all at the same time.  Saying no now doesn’t mean you can’t try it down the road when the timing is better. I guess what I’m saying is to beware before you dare, but definitely dare if you can!

Having been through it all, I feel a bit schizo about risk taking. I still think you should go for your ideas and take big risks.  I also believe in listening to your gut and taking some baby steps before you leap. What I know for certain is that it’s crucial to use your personal experiences (and mine!) as a risk-taking guide and learn from your mistakes as quickly as possible.

What is your risk taking style?