Connect with some of the best and brightest intelligentsia and enhance your network with fabulous new resources!
|Topic:||The Customer is Always Right|
|Speakers:||Chala Dincoy, business coach, founder of Coachtactics|
|When:||Tuesday, November 20th 2012, 7–9pm|
|Where:||Kerr Street Cafe — 298 Kerr St, Oakville ON L6K 3B3 [map]|
|Tickets:|| $25 USD general admission
Free for dues-paying CRAVE members only. If you are not a member, you can learn more/apply to be one by filling out this simple form! If you are a member, email Brooke for a discount code.
* Sorry, no refunds. *
About this Event
Topic: The Customer is Always Right
As a business owner it’s important to do everything in your power to make the customer happy. Building a network of word-of-mouth marketing, testimonials and referrals to gain new business and regain old customers all go hand in hand with the motto, “the customer is always right.” Smart marketers understand that the word “right” in this case means that if you want the customer to remain loyal, you need to accommodate him/her. The importance of customer service is key in gaining a clientele that continues to support you and your business. So how do you make your customer’s experience a great one, boost their customer satisfaction and create that incentive for them to keep coming back?
|Chala Dincoy, business coach and founder of Coachtactics
Chala Dincoy is a certified business coach and the founder of Coachtactics. She cut her corporate teeth as a marketer at companies such as Pepsi, Pizza Hut, Frito-Lay, Diageo, Playtex and BIC. With a lifelong desire to use her corporate experiences to help managers and business professionals to increase their productivity, Chala has a practice supporting small business owners who want to get more clients through marketing and branding more effectively. Working with Chala enables you to jump quickly into the next level of your business potential.
About CRAVE Chats
Do you CRAVE more opportunities to network with each other as well as spend more time with our entrepreness intelligentsia? After all, we are a community of intuitive, resourceful, passionate, business-savvy, adventuresome mavens! CRAVE hosts intimate, informal discussions which take place at a different coffee shop or casual venue each month, and will be initially focused on our monthly business topic; however we will boldly go wherever the conversation takes us.