Q&A with Brenda Phillips of First Services Hospitality

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June 11, 2010 by Karina | Comments (0)

First Services Hospitality was established in 1979 in response to a demand for quality event staffing for private and corporate events. Since then, they have expanded and grown to a multi-layered specialized business, providing expert catering and event services to the hospitality industry. Proprietor Brenda Phillips has built her career perfecting her expertise in the field while forming long lasting relationships with clientele from across the hospitality spectrum. Here, we chat with Brenda about her company and the perks of being an entrepreness!

What is unique about your company?

First Services Hospitality is unique because our owner/manager has worked in Vancouver for over 20 years in senior positions from Catering & Banquet Manager, Restaurant Manager, General Manager Food & Beverage Services, Director of Food & Beverage and Hotel General Manager. During this time has worked in a variety of venues (restaurants, hotels, universities, venues and casino operations) in the Hospitality industry. Brenda Phillips really does understand the challenges of staffing events properly, having well prepared and presented food, having properly trained staff and working with owners of hotels and restaurants. With all this experience she is able to provide first hand help in ensuring that proper checklists are completed to a customers satisfaction.

What do you enjoy most about being a business owner?

Being in control of my own destiny. Helping staff, customers and colleagues on a more one-on-one and not getting lost in the corporate world and being a figure head without being seen. It is common to see me at events, prepping in the kitchen, leading training programs or working closely with owners in their operations.

What advice do you have for women who would like to open up their own business?

Follow your dream and turn your passion or hobby into your career. It is much easier to have a career as an owner in something that you love to do. Do your homework and be accountable to your customers and do your best always.

First Services Hospitality
2000 Panorama Drive,
Port Moody, BC
778 988 9440
firstserviceshospitality.com/

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